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#1
12-13-2011, 07:32 PM
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Review Of Remington Arms Co
As you all know, I picked up a like-new, but used 870 Tactical last week
 It has a really nice looking and feeling textured, matte black powdercoat finish. I was pleased to see it was powdercoat, because from what Ive seen of it in automotive applications, powdercoat is tough stuff! Well, I got it home, tore it down, and did my usual clean, lubrication, and inspection I do on any new-to-me firearm. This is when I noticed what looked like small spots of the finish lifting on the reciever. Two of the spots flaked off as I wiped down the shotgun with an oily rag. So I emailed the seller to confirm the shotgun was bought this June and had never been registerd with Remington for a warranty. I registered the warranty online, sent an email the next day about the finish issue....and found an email responce this morning asking for me to call. I called them, and without me saying a word, they told me, "it's not acceptible the finish has lifted. Im sending you a shipping label and we will make the shotgun right". It was as easy as that. Just wanted to share what a great, hassle-free experience it was to deal with Remington. They havent seen a picture; they just said we will pay to ship her here to fix it. I didnt have to ask them to do a thing; they took the initiative. I will update this when it is all said and done.
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COTEP #0443 USMC #0311 "Do your duty in all things. You cannot do more, you should never wish to do less." ~Robert E Lee “The hottest places in hell are reserved for those who in times of great moral crises maintain their neutrality.” ~Dante Alighieri 
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#2
12-13-2011, 07:50 PM
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Very cool
 . That's great customer service
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CBOB0405 ︻┳═一 “When you get to the end of your rope, tie a knot and hold on. Help is on the way.” Author Unknown
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#3
12-13-2011, 08:38 PM
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That is very good news, and exactly how all firearms companies should act.
Too bad it's the exception instead of the rule. Way to go big green. 
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COTEP #CBOB0353 Happiness is a warm, dirty gun.
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#4
12-13-2011, 09:54 PM
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Good deal
!! Sounds almost as good as the Customer Service for RIA!!!!
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"This is the 44 Magnum AutoMag and holds a 300 grain cartridge and if properly used can remove the fingerprints"!! COTEP # CBOB0152
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#5
12-13-2011, 10:17 PM
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You sure Wilson didn't build it? That sounds more like their customer service than a mainstream manufacturer. Good deal.
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NRA Life Member Wilson Combat CQB Kimber Tactical Pro II S&W J-Frame .38 ect " I don't own the clothes I'm wearin', and the road goes on forever "  There's a gator in the bushes, and it's calling my name... COTEP #523
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#6
12-14-2011, 12:16 AM
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Quote:
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COTEP CCO0449 The Present is the instant flash of reality in which the ever approaching Future becomes the Past.................. The Constitution is my Caesar
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#8
12-15-2011, 08:06 AM
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I had a problem with my 870P and Remington took care of it in only a few days..
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Drag not your strength from government but from the voices they abuse COTEP #236
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#10
12-23-2011, 08:53 PM
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Quote:
Hey,  , it's the 23rd now
__________________
NRA Life Member Wilson Combat CQB Kimber Tactical Pro II S&W J-Frame .38 ect " I don't own the clothes I'm wearin', and the road goes on forever " There's a gator in the bushes, and it's calling my name... COTEP #523
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