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#1
04-28-2015, 10:23 PM
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S&W Customer Service rocks!
Now this story maybe hard to believe, then again...considering it's me who's telling it, y'all are prolly shaking your heads already, saying to yourselves, what'd he do now?
So late last year, Nov actually, I bought a S&W M&P Pro and threw it in the safe. Took it out once in January, shot it, ran a bore snake through it and tossed it back in the safe. Forgive me, but I don't always clean my guns to a highly polished sheen, they get wiped down and bore brushed if only a few rounds went through them. Last month, I finally got around to installing some Apex parts in it. Now I swear on my parents graves, I don't recall or remember ever seeing/inspecting the underside of the slide prior to this moment. Remember, I bought it Nov, tossed it in the safe, shot it in Jan. and returned it to the safe, where it sat until late March. When I went to take the slide apart to install the new striker block and striker spring, this is what I saw, machine marks/gouges around the striker block cavity. Those are not normal and nothing in the fire controls could have done that kind of gouging.  So I emailed S&W in late March with pics and after a week or so, they sent me a call tag to return the pistol to them. That was just over 2 weeks ago. Never once did I hear from them until last Friday when I got an email, no hint of any work or denial of warranty, just to say that my pistol was on it's way back to me. Uh oh is what I'm thinking. Today, I received my pistol back and this is how the underside of the slide looked:  They agreed it was machine marks and replaced the slide, free of charge. Even after I had the gun for 4 months and installing aftermarket parts. Of course I removed the Apex parts prior to returning it to S&W. Thank you S&W! Now is that not great C/S or what???? 
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| The Following 2 Users Say Thank You to skosh69 For This Useful Post: | ||
Caleb (04-28-2015), Lonestar grips. (04-29-2015) | ||
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#3
04-28-2015, 10:57 PM
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That would be Smith and Wesson for you..... Congratulations!!! Are you allowed to carry it outside your house in Kalifornia?
Michael
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COTEP: CBOB578 DW CCO SIG GSR 1911 SA Micro Compact and a spectacular cast of others! "You have never lived, until you have almost died. And for those who fight for it, life has a flavor that the protected will never know." Guy de Maupassant, 1893. Anonymously, penned on a sign at a command post at Khe Sanh, RVN.
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#6
04-29-2015, 07:41 AM
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It's a bit difficult to believe that whoever assembled that slide didn't see that. Unless it's completely automated.....?...
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**I have been Enlightened**
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#8
04-29-2015, 09:27 AM
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Quote:
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CBOB0746 NRA Life Member Florida CWL Since 1992
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#9
04-29-2015, 11:54 AM
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Shoot the hell out of it quickly, then inspect it.
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CBOB0716 "The most basic right that we have emanates from our Creator and it is that unalienable right to life. We stand firmly on the principle that from conception until the last breath is drawn, life is sacred.” Political Correctness is a doctrine, recently fostered by a delusional, illogical minority and promoted by a sick mainstream media, which holds forth the proposition that it is entirely possible to pick up a piece of shit by the clean end!
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#10
04-29-2015, 07:37 PM
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Mom, the Father is right!
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________________________ CBOB696 Lifetime NRA Member The biggest pain in the a** you'll probably ever have to deal with watches you from the mirror every morning. Good judgment comes from experience, and most of that comes from bad judgment. If you find yourself in a hole, the first thing to do is stop digging.
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