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  #1  
Old 03-29-2012, 10:50 PM
Grizzman Grizzman is offline
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I've got a story very similar to Dave's from a phone call with RCBS a few weeks ago. I didn't even get a chance to tell them why it broke (dropped onto a hardwood floor), before I was told that the replacement will be shipped for free.

I'll be replacing a couple LEE die sets with RCBS in the near future.

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Old 04-15-2012, 07:11 AM
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I've had the same experience with RCBS. When I first got into reloading and couldn't get a die to crimp right (heck, I wasn't even sure what a crimp WAS!), they put me straight through to the Speer bullet master reloading god. Still have his number in my Roledex. I've also gotten free parts, and excellent advice from RCBS. They are a plus 10 for me.
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Old 04-15-2012, 11:00 AM
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Now how would this post have turned out if RCBS had not come through!!!

I like to get both sides of the action.
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Old 04-15-2012, 02:47 PM
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Simple John, I would have paid for the parts as it was my fault they broke.
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Old 04-15-2012, 08:36 PM
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I know you would have Dave!!!

I was just poking fun as I am sure you are familiar with some of the RIA threads on the 1911 forum about problems. They are mad as hell when they do not get an email reply within 1 minute but all happy when they get their RIA back all fixed and with other goodies for their troubles!!!
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